V I C T O R I A  
H A I R  &  S P A

Message to our clients

We are so pleased to be back! Our salon and treatments have undergone strict risk assessments to enable us to conduct business safely for customers and staff.

It is important to cancel and reschedule your appointment if:

You feel unwell.

You live with anyone who is unwell.

You have been in contact with anyone who has typical coronavirus symptoms such as a cough, shortness of breath, loss or change to your sense of smell or taste.

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CONSULTATIONS

Anyone booking a colour will be offered a telephone/video consultation prior to appointment.

PATCH TESTING

All colours will need a patch test at least 48 hours prior to appointment.

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ARRIVING AT THE SALON

Please attend the appointment alone.

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We are unable to provide waiting facilities, please wait outside until your stylist calls you in.

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Face masks are compulsory for all clients, please ensure this is fitted before entering the salon. You can remove this whilst your colour is developing or you are not in close proximity to your stylist.

On arrival, you will be asked to wash your hands with soap and water and use hand sanitiser. We will provide these facilities.

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Due to government guidelines we are unable to provide hot drinks or magazines to our customers.

Avoid bringing any unnecessary bags or items into the salon.

YOUR APPOINTMENT

Colour appointments will need to arrive with clean dry hair. All hair cuts will need to be washed in the salon prior to cutting.

We will provide a safe zone for each client and stylist, please stay in your own zone during your service.

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We will be using disposable gowns and towels, any reusable linen will be single use only and washed at a high temperature.

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Our employees will wear appropriate PPE at all times.

Please pay with a card (preferably contactless) or Apple Pay if you need to pay with cash we ask that you have the correct money.

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Some of our prices have increased.  This is to reflect a reduction in daily turnover of customers due to COVID 19 guidelines.

Our aim is to make you feel as comfortable as possible during your visit. Thank you for supporting us during this difficult time and we look forward to seeing you soon.

Victoria Wyatt