V I C T O R I A
H A I R & S P A
Celebrating 30 years in buisiness
Message to our clients
We are so pleased to be back! Our salon and treatments have undergone strict risk assessments to enable us to conduct business safely for customers and staff.
For the welfare and safety of our staff and customers it is our shop policy that all customers wear a mask, unfortunately we are unable to accommodate persons with exemption cards.
It is important to cancel and reschedule your appointment if:
You feel unwell.
You live with anyone who is unwell.
You have been in contact with anyone who has typical coronavirus symptoms such as a cough, shortness of breath, loss or change to your sense of smell or taste.
Please read our cancellation policy on page 8 before proceeding with a booking.
Any new clients booking a colour will need a consultation and patch test 48 hrs prior to the appointment.
ARRIVING AT THE SALON
Please attend the appointment alone.
We are unable to provide waiting facilities, please wait outside until your stylist calls you in.
Face masks are compulsory for all clients, please ensure this is fitted before entering the salon.
On arrival, you will be asked to wash your hands with soap and water and use hand sanitiser. We will provide these facilities.
Colour appointments will need to arrive with clean dry hair. All hair cuts will need to be washed in the salon prior to cutting.
We will provide a safe zone for each client and stylist, please stay in your own zone during your service.
We will be using disposable gowns and towels, any reusable linen will be single use only and washed at a high temperature.
Our employees will wear PPE in line with government requirements at all times.
Please pay with a card (preferably contactless) or Apple Pay if you need to pay with cash we ask that you have the correct money.
Our aim is to make you feel as comfortable as possible during your visit. Thank you for supporting us during this difficult time and we look forward to seeing you soon.
Our Doors Are Open
We’re waiting for you!
Tues: 9am - 6pm
Wed: 9am - 8pm
Thurs,Fri: 9 - 6pm
Sat: 10am - 4pm